HUMAN RESOURCES GENERALIST

Department: Human Resources

Reports To: Director of Human Resources & Payroll

FLSA Status: Salary Exempt

Dickies Arena is a 14,000 seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Job Summary

The Human Resource (HR) Generalist reports to the Director of Human Resource and Payroll. The HR Generalist focuses on information systems and human capital by providing advanced technical and administrative HR support and expertise on a broad range of HR management issues working closely with other members of the HR/Payroll team supporting the overall mission of the Trail Drive Management Corp.

The HR Generalist also maintains knowledge of applicable laws, regulations, and TDMC policies, processes, and resources. This position carries out responsibilities in the following functional areas: information systems, recruitment, onboarding, benefits administration, payroll administration and employment law compliance. Develops and/or coordinates the development, documentation, and maintenance of operating processes, procedures, and data/records systems as applicable to the area of expertise. Must be focused on customer service and have excellent communication, organization, project management, technical expertise, and time management skills. May provide day-to-day supervision and/or project leadership to department staff.

Essential Functions

• Provides expertise in a broad and comprehensive range of human resources activities including recruitment, compensation, benefits and payroll administration, performance management, talent development, employment transactions, policy compliance, and other related HR functional areas;
• Provides advice to management regarding adherence to applicable federal, state, and local laws, as well as policies and procedures; identifies innovative solutions and options to address human resource management issues;
• Maintains knowledge of TDMC policies, processes, and resources;
• Monitors personnel actions to include, but not limited to, compensation and classification changes, personnel transactions, benefit changes and other related HR transactions;
• Coordinates health, life, and disability insurance enrollments and communicates with service providers concerning routine administration;
• Advises employees and managers regarding benefits and leave programs (i.e., short-term disability, long-term disability, family medical leave (FMLA), etc.);
• Coordinates benefits open enrollment;
• Assists with projects to improve the quality of HR services provided;
• Assists in the planning, development, and modification of human resources programs to better serve the needs of the Arena;
• Organizes workflow and maintains order in such a way that meets internal and external expectations. This will require juggling multiple projects and managing numerous deadlines in an environment where business needs may change, and priorities may require constant reshuffling;
• Monitor all documents and employee information in the HRIS system timely to ensure employee records are up-to-date;
• Monitor benefit related electronic documents (e.g., cobra notifications, insurance enrollment applications, etc.);
• Assists in the development, implementation, and/or delivery of training on personnel policies, procedures, and practices;
• Assist with unemployment responses and unemployment hearings as applicable;
• Performs other job-related duties as assigned.

Knowledge, Skills, and Abilities

• Possess strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community;
• Ability to proactively use discretion and sound judgment when guiding supervisors and employees;
• Ability to protect confidential information and communicate with impeccable discretion in all matters related to employees and internal processes;
• Skill in organizing resources and establishing priorities;
• Ability to develop, plan, and implement short- and long-range goals;
• Skill in formulating policy and procedures and developing and implementing new strategies and procedures;
• Knowledge of human resources principles, practices, and processes;
• Ability to make administrative and procedural decisions and judgments on sensitive, confidential issues;
• Knowledge of current federal and state employment law and regulations;
• Ability to prepare and present training programs and materials;
• Ability to analyze complex information and to define and solve problems;
• Ability to guide, coach and support HR staff to attain professional and departmental goals;
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, Access, PowerPoint and SharePoint).

Qualifications

• High school education or equivalent required;
• Four-year degree in related field preferred;
• Must have 5+ years of successful Human Resources experience performing similar tasks;
• Must have 2+ years of experience accurately preparing and processing payroll;
• Minimum 1 year of experience with employee insurance benefits administration, regulations and procedures;
• Strong work ethics, sense of urgency and ability to work independently;
• Self-starter, flexible and adaptable to constant change with the ability to work in a result driven, high demand environment;
• Strong interpersonal skills, excellent written and verbal communication skills, and exceptional computer skills, including Microsoft Suite.
• Must have the ability to maintain confidentiality and exercise discretion.
• Experience with UKG a plus;

Join us as we strive to create a supportive work environment that values collaboration, integrity, and professional growth at Trail Drive Management Corp!