North Club Server Assistant (Part-Time)

Trail Drive Management Corp. – Dickies Arena of Fort Worth, TX

Dickies Arena is a 14,000-seat, spectacular multipurpose venue located adjacent to the Will Rogers Memorial Center campus in Fort Worth, Texas. The arena is owned by the City of Fort Worth and managed by the not-for-profit operating entity, Trail Drive Management Corp (TDMC). The state-of-the-art arena, opened in November 2019, hosts concerts, sporting events, and family entertainment, and is the new home to Fort Worth Stock Show rodeo performances.

Job Summary:

Trail Drive Management Corp (TDMC) is looking for a part-time North Club Server Assistant. This position is responsible for the general support of the dining experience in the Premium/VIP areas of the arena.

Essential Job Functions:

• Assist the server to provide guests with an exceptional dining experience
• Deliver food and beverage orders to guests in Premium/VIP seating in a timely and efficient manner
• Set and maintain tables by dropping new linen and place settings and clearing as needed
• Have complete knowledge of all menu items, production specs, ingredients, cooking times, and presentation
• Have a complete knowledge of available beer, wine, and cocktails
• Work together with co-workers to ensure that guests are receiving the best possible service
• Understand and execute responsible alcohol service, as well as sanitation and food safety
• Be comfortable with the arena and know how to navigate personally, as well as assist guests.
• Performs other duties as assigned.

Qualifications:

• Must be a minimum of 18 years of age.
• Previous service experience is a plus
• Previous arena experience preferred but not required
• Strong attention to detail and proven customer service skills
• Exceptional organization and prioritization
• Works well with others; establishes and maintains effective relationships with fellow workers and supervisors
• Ability to work a flexible schedule including – nights, weekends, and holidays.
• Able to communicate effectively with management, guests, and team members.
• Ability to handle multiple tasks in a fast-paced, high-energy environment.

Working Conditions:

• Employees will work in an environment with fluctuating temperatures.
• Employees must have the ability to lift, push, and pull up to 40 lbs.
• Employees will regularly spend their shift standing/walking, traveling stairs, with limited to no sitting.
• Employees may be exposed to high noise levels and/or fluctuating lights in event settings.
• Employees may be exposed to sharp objects, machines with moving parts, heat from ovens, burners, steam, trays, etc.
• Employees must have the ability to reach, lift, and bend to perform job duties throughout the shift.

Other Duties:

• This job description is not designed to contain a comprehensive listing of activities, duties, or responsibilities that are required. Duties, responsibilities, and activities may change at any time with or without notice.

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law