The Concessions Bar Lead is responsible for taking and preparing drinks for guests and delivering exceptional service to bar patrons, as well as, providing oversight to all bar staff working in a specific bar location. Oversight responsibilities include, but are not limited to time & attendance matters, cash handling, inventory management, sanitation standards, set-up & breakdown. The Concessions Food & Beverage Bar Lead reports to the Concessions Leadership Team and it is a part-time, event-based position located within the Food and Beverage Department of Dickies Arena. Hours for this position fluctuate depending upon arena event schedule.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

• Understand and ensure proper execution of responsible alcohol service
• Provide oversight to bar location and all team members working within; help to:
  • Manage team member breaks
  • Monitor uniform standards
  • Monitor cash handling
  • Manage inventory
  • Ensure sanitation standards are met
  • Ensure proper set-up & breakdown.
• Assign opening, during and closing event duties to bartenders & bar backs
• Ability to accurately mix standard cocktail recipes and maintain pour levels while multi-tasking in a fast-paced environment
• Set-up, maintain, and break-down the bar every event ensuring proper cleaning standards are met
• Conduct accurate inventory during each shift, must be able to do liquor counts
• Complete daily paperwork to support inventory and ordering procedures
• Ensure proper documentation is being completed for each shift; including but not limited to: temperature logs, inventory sheets, void sheets, spoilage tracking, bottle for bottle, etc.
• Understand and maintain proper sanitation and food safety
• Be visible and ready to assist guests as needed
• Help maintain and ensure excellent customer service
• Have full knowledge of food and beverage menu items and accompaniments
• Be comfortable with the arena and know how to navigate personally, as well as, assist guests
• Help maintain and ensure excellent customer service
• Other responsibilities and tasks as deemed appropriate by the Leadership Team at Dickies Arena

1. Communication Proficiency.

2. Ethical Conduct.
3. Leadership.
4. Problem Solving/Analysis.
5. Strategic Thinking.

Exercises general supervision over clerical, administrative and professional staff assigned to the department.

Physical demands

While performing the essential functions of this job, the employee will frequently operate a computer and other office devices such as calculators, telephones, copy machines, faxes and printers. Employee will constantly move about inside and outside various areas of the facility before/during/after events to interact with internal/external clients and supervise the work of employees during events. Employee must constantly communicate via telephone, radio and in-person with others and exchange accurate information. Employee will regularly spend most of their shift standing and walking, traversing stairs, with limited to no sitting. Employee may occasionally be required due to business demands and event operations to lift and/or move up to 50 pounds. As business, maintenance, operations or emergency situations require, employee may sporadically assist in lifting/moving 100 lbs. or more. Employee must be comfortable with raised volume and/ or dark lighting in specific event settings.

Additional Eligibility Qualifications

• Must be a minimum 21 years of age
• 1-2 years’ experience in a bartending leadership role working in a fast-paced hospitality environment preferred
• Proficient in Microsoft applications (Word, Excel, PowerPoint and Outlook)
• Strong attention to detail
• Must possess excellent interpersonal skills and diplomacy
• Strong communication skills
• Works well with others; establishing and maintaining effective relationships with fellow workers and supervisors
• Ability to lift, push, and pull up to 50lbs
• Flexible schedule – nights, weekends and holidays
• Must be able to work in an environment with fluctuating temperatures

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.